Privacy Policy
Our Privacy Policy is designed to assist you in understanding how we collect
and use the personal information you provide to us and to assist you in making
informed decisions when using our site and our products and services.
What Information Do We Collect?
When you visit our Web site you may provide us with two types of information:
personal information you knowingly choose to disclose that is collected on an
individual basis and Web site use information collected on an aggregate basis as
you and others browse our Web site.
1. Personal Information You Choose to Provide
Registration Information.
You will provide us information about yourself, your firm or company, and your
practices when you register to be a member of CraftsmenNetwork.com, register for
certain services, or register for email newsletters and alerts. You may also
provide additional comments on how you see CraftsmenNetwork.com servicing your
needs and interests.
How Do We Use the Contact Information That You Provide to Us?
We need your personal information for matching purposes with contractors. Your
name and contact information, including physical address, any phone numbers,
email address, any additional project details will be available only to
contractors who was matched with you. Service Professionals need your contact
and project details in order to deliver the proposals and/or estimates.
Your private information will not be sold or disclosed to anyone outside our
network.
Email Information.
If you choose to correspond with us through email, we may retain the content of
your email messages together with your email address and our responses.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard
technology called "cookies" (see explanation below, "What Are Cookies?") and Web
server logs to collect information about how our Web site is used. Information
gathered through cookies and Web server logs may include the date and time of
visits, the pages viewed, time spent at our Web site, and the Web sites visited
just before and just after our Web site. We, our advertisers and ad serving
companies may also use small technology or pieces of code to determine which
advertisements and promotions users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering
and expanding our business activities, providing customer service and making
available other products and services to our customers and prospective
customers. Occasionally, we may also use the information we collect to notify
you about important changes to our Web site, new services and special offers we
think you will find valuable. You may notify us at any time if you do not wish
to receive these offers by emailing us at
customerservice@craftsmennetwork.com.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous
unique identifier. When you visit a Web site, that site's computer asks your
computer for permission to store this file in a part of your hard drive
specifically designated for cookies. Each Web site can send its own cookie to
your browser if your browser's preferences allow it, but (to protect your
privacy) your browser only permits a Web site to access the cookies it has
already sent to you, not the cookies sent to you by other sites. Some of our
business partners (e.g., advertisers) use cookies that originate from their
sites. We have no access or control over those cookies.
How Do We Use Information We Collect from Cookies?
As you use our Web site, the site uses its cookies to differentiate you from
other users. In some cases, we also use cookies to prevent you from seeing
unnecessary advertisements or requiring you to log in more than is necessary for
security. Cookies, in conjunction with our Web server's log files, allow us to
calculate the aggregate number of people visiting our Web site and which parts
of the site are most popular. This helps us gather feedback in order to
constantly improve our Web site and better serve our customers. Cookies do not
allow us to gather any personal information about you and we do not generally
store any personal information that you provided to us in your cookies.
Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with
third parties who may be given access to personal information including your
name, address, telephone number and email for the purpose of providing you
information regarding products and services that we think will be of interest to
you. In connection with alliances, partnerships or arrangements, we may also
provide certain information to third parties if we have determined that the
information will be used in a responsible manner by a responsible third party.
For example, some of our partners operate stores or provide services on our
site, while others power offerings developed by us for your use. We also use
third parties to facilitate our business, including, but not limited to, sending
email and processing credit card payments. In connection with these offerings
and business operations, our partners and other third parties may have access to
your personal information for use in connection with business activities. As we
develop our business, we may buy or sell assets or business offerings. Customer,
email, and visitor information is generally one of the transferred business
assets in these types of transactions. We may also transfer such information in
the course of corporate divestitures, mergers, or any dissolution.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think you
will find valuable. As our customer, you will be given the opportunity to notify
us of your desire not to receive these offers by sending us an email request at
customerservice@craftsmennetwork.com.
How Do We Protect Your Information?
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer (SSL), 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact customerservice@craftsmennetwork.com if you have any questions or concerns.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing customerservice@craftsmennetwork.com.
Certain Disclosures
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from
our Web site nor the information or content contained therein. Often links to
other Web sites are provided solely as pointers to information on topics that
may be useful to the users of our Web site.
Please remember that when you use a link to go from our Web site to another Web
site, our Privacy Policy is no longer in effect. Your browsing and interaction
on any other Web site, including Web sites which have a link on our Web site, is
subject to that Web site's own rules and policies. Please read over those rules
and policies before proceeding.
Your Consent
By using our Web site you consent to our collection and use of your personal
information as described in this Privacy Policy. If we change our privacy
policies and procedures, we will post those changes on our Web site to keep you
aware of what information we collect, how we use it and under what circumstances
we may disclose it.