FAQ

What service does Craftsmen Network offer and how does it work?

Craftsmen Network benefits both NYC homeowners and qualified New York contractors by matching home improvement needs to specific skills and expertise. It all starts with the submission of project details by a homeowner. With the information given, a match is made with 2-4 service professionals from whom the homeowner will receive estimates.

Why choose Craftsmen Network?

We standout by doing business differently. Craftsmen Network concentrates on serving contractors in New York area only. And the best thing about choosing our service is that you only pay for the appointments you get. No questionable or hidden fees are required with prescreening, account setup, and activation absolutely free.

How much do I pay?

Pricing falls into different categories specified by the size of the project. Call Us at  (866) – 599 – 8157 for detailed pricing information.

Are there any requirements?

With a reputation of being composed of a New York based network of qualified professional contractors, there are some requirements you need to meet. All contractors should hold current state licenses, have  general liability insurance coverage, and satisfied customers composing their track record.

How do I get started?

You can either give us a call at (866) 599 – 8157.

What details can I get out of the referral information?

The referral information will include of everything you need to contact and communicate with the homeowner including: name of contact person, project location, phone number and email address. Other than these, specifications of the project are also included (project type, timeframe, etc.) as well as appointment time and date.

How will I be notified of the appointments?

Depending on your personal preference and convenience, you can choose to receive leads via email, SMS (as text message direct to your mobile phone) or both.

How about a “bad” appointment?

Though we work for excellence, instances such as a “bad” appointment may still happen. But rest assured that you will get credit through a lead replacement. This is possible in the following circumstances:

  • Customer could not meet with you and you could not contact the customer.
  • The geographical area from where the appointment comes is not among the pre-set preferences of the contractor.
  • The form was filled out by someone related to the homeowner without his/her knowledge or consent.
  • The lead requires the wrong type of job.
  • It is a duplicate appointment.

How do I contact the Craftsmen Network?

Mon-Fri 8:30 AM – 4:30 PM – Eastern Time. Call us at (866) 599 – 8157.